flaschenpost SE & Holman: Fleet management in the fast lane

Mr. Zech, flaschenpost delivers within 120 minutes in more than 200 German cities. How important is a reliable vehicle fleet in this context?

Stephan Zech: It is extremely important. Our entire business model is built on speed and reliability. In order to keep this promise to our customers, we need a vehicle fleet we can rely on at all times. That is exactly why we work with Holman – they are a very strong and dependable partner we can count on in our daily operations.

What makes your collaboration with Holman so special?

Stephan Zech: Above all, Holman FlexLease. This leasing solution offers us an exceptionally high level of flexibility. We can extend the use of vehicles beyond the original contract term or return them early if needed. This fits perfectly with our dynamic business model, where we regularly have to respond to growth, new locations, and seasonal fluctuations.

Damage can certainly occur in day-to-day delivery operations. How does Holman support you in such cases?

Stephan Zech: Unfortunately, that cannot always be avoided in daily operations. All the more important is getting vehicles back on the road quickly. Thanks to Holman’s nationwide repair network, selected damages are resolved promptly, ensuring that our vehicles are back in service as quickly as possible. This saves costs and helps us reliably fulfill our delivery promise.

In addition, we can use services such as pick-up and delivery or, if required, complimentary replacement mobility. This significantly eases the burden on our operational teams and provides noticeably greater planning security.

How is vehicle procurement organized at flaschenpost?

Stephan Zech: flaschenpost relies on its own partnerships and direct ordering channels with vehicle manufacturers for procurement. Holman’s standardized processes ensure smooth steps following the order and provide us with flexible support in day-to-day operations.

And how does the vehicle return process work?

Stephan Zech: This is another area where the advantages of Holman FlexLease become clear. There are no complex reconciliations for excess or short mileage or for normal wear and tear. Thanks to FlexLease contracts with full amortization and highly flexible terms, vehicles can be seamlessly retained for continued use at the end of the financing period without additional inspections.

The entire process is transparent, efficient, and cost-effective – ensuring maximum planning reliability with minimal effort. Vehicle remarketing can either be handled independently or through Holman Fleet – saving time and reducing stress.

If you had to summarize the partnership in one sentence – what is the biggest advantage for you?

Stephan Zech: Quite clearly, flexibility. Whether facing strong growth or seasonal fluctuations, we remain fully capable of acting at all times. Holman FlexLease adapts to our needs – not the other way around. That is precisely what makes this partnership so valuable to us.

Many thanks to Mr. Zech for the open discussion and the valuable insights. The interview highlights how important a reliable partner behind the scenes is to ensure that processes run smoothly in the foreground. With Holman at its side, flaschenpost can respond flexibly to change, continuously develop its fleet sustainably, and further enhance its service – a partnership that delivers real impact in day-to-day operations and creates room for continued growth.